by Stuart Northcott | Jan 8, 2022 | Business Improvement
Growing your Business “Strategy without process is little more than a wish list.” Robert Filek When you visit different businesses, you may feel admiration that they have been around so long. Perhaps even more admiration for the way they do business, possibly at a...
by Stuart Northcott | Nov 15, 2021 | Business Improvement
Competence in the Quality Management Standards “The only thing worse than training your employees and having them leave is not training them and having them stay – Henry Ford”. The Quality Management Standard has a requirement for you to determine...
by Stuart Northcott | May 12, 2021 | Quality Management System, Risk Assessment
Opportunity & Risk “Yes, risk-taking is inherently failure prone. Otherwise, it would be called ‘sure-thing taking’. – Tim McMahon” It can be a risky job ensuring your business works for you. Of course, you know what you’re doing, or you...
by Stuart Northcott | Jan 13, 2021 | Business Improvement
Leadership: Is your ladder leaning against the right wall? “Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” —Stephen Covey It can be a lonely place ensuring...
by Stuart Northcott | Jul 2, 2019 | Business Improvement, Quality Management System
Effectiveness – That’s the Same as Efficiency Isn’t It? A very good friend of mine had a sudden spurt of enthusiasm late in his working life and decided to travel to and from work on his pedal cycle. At the same time, we had engaged a statistician to present some...
