PerformancePlus has been helping companies across East Anglia with management structures and quality frameworks since 2003. We have a 100% success record in helping companies gain the International Standards certifications they need. Our philosophy has always been to make the systems work for our clients rather than trying to make our clients change to suit some arbitrary system or process. It is this subtle, yet supportive approach, that has gained us an ever-increasing circle of friends amongst our clients (and some amazingly good testimonials).
We are able to offer a range of services throughout Suffolk and Norfolk to our clients including Marketing, Business Coaching and Mentoring. We also offer a wide range of ISO Standards support including ISO9001, ISO14001, ISO45001, and ISO27001.
Here’s more information about our key team members but you might want to look at some of our Associates as well.
Laurence Brooks – Director
Laurence is a chartered physicist and a member of the Institutes of Quality Assurance and Business Advisers. He spent 18 years in the electronics sector and focuses on quality, business development and general management. This included overall Operations responsibility for the European arm of a global microelectronics assembly business. As a result, he has experience of businesses processes on a global basis.
Stuart Northcott – Director
Stuart specialises in business performance improvement through the application and assistance of skills in leadership, team building and managing change. He also provides a range of management coaching and development for individuals and management teams. He is a recognised specialist in Total Quality Management and the application of Best Practice initiatives using the Business Excellence Model.
Martin Rickard – Director
Martin is a chartered engineer and chartered marketer with extensive experience as a mentor with businesses of up to 500 employees. His career has encompassed 35 years of manufacturing electrical and electronic components, and international sales and marketing, including 24 years of general management of UK and European businesses.
Andrew MacAllan – Director
Andrew is a Chartered Engineer and a member of the Manufacturing section of the Institution of Electrical Engineers. He has directed and managed large organisations in both FMCG and high volume bespoke products in several business sectors over a 25 year period. Andrew has been working in the field of business improvement through involvement of people for the last 12 years. He is a recognised specialist in Total Quality Management and the application of Best Practice initiatives using the Business Excellence Model.
David Baker – Director
Dave has a degree in Computer Engineering and over 25 years experience in the computer industry with companies such as British Telecom, CAP Gemini and f5 Networks. He is also a trained business coach and a qualified lead auditor for ISO 27001, the International Standard for Data and Information Security.
Peter Basley – Director
Peter initially studied analytical chemistry, which led to a career in the semiconductor sector and then subsequently a role in the printed circuit board (PCB) industry. Essential skills in process control, process improvement and quality management were acquired through experience during this period. A career change then saw a move into Quality System writing and auditing, with Lead Auditor status being achieved. Peter’s auditing skills have been successively developed to encompass environmental, health and safety and the information security standards.
Liz Rix – Associate
Liz is a Chartered Scientist and a Member of the Institute of Science and Technology. She has a Masters degree in Spectroscopy and Physical Analytical Chemistry and 20 years’ experience in managing teams of laboratory technicians in an environment supporting both research and commercial enterprise. Liz decided on a career change after successfully implementing ISO9001 in the analytical laboratories she managed at the University of East Anglia. She now operates as a management systems consultant offering consultancy or audit services for the ISO9001 standard and soon hopes to offer her services for the ISO14001 standard in autumn 2019.
Where we work
We work with small to medium size businesses across the East Anglia Region covering Norfolk, Suffolk, Cambridgeshire, Essex, Bedfordshire and Hertfordshire.
Norwich, Norfolk; Ipswich, Suffolk; Cambridge; Colchester and Chelmsford, Essex