Why Change?


“It is not necessary to change. Survival is not mandatory.” – W. Edwards Deming

Many believe that the pandemic has hastened changes which normally would have happened more slowly. So, do you lead any changes, or do you react to them? Maybe you need some help. Are you looking for more benefits from your investment of time and effort? How useful would it be to involve an experienced and confidential outsider in your change management process to get more bang for your buck? It can be very mutually rewarding, and that is why we do what we do.

Change is all around us and will affect our business at some point or another. But how much time and effort do we spend on thinking, planning, and achieving the changes we need?


Managing Change

The 2015 International Management Standard of quality management system (QMS) contains requirements (clauses), together with various sub-clauses, which can help with any change programme that you may wish to embark on. Planning, Business Risk & Opportunity, Communication and Process Management are all part of the quality management system.

A good and reliable implementation of the QMS will include the generation of data. This data, if managed in a sensible way, will give the basis for analysing your processes and support structures and thus produce actions that output the performance of your business. The more clarity you can provide about how you are going to manage any changes, the better. Communication and consultation are likely to be key to achieving successful change, and good reliable data will be extremely helpful in this.


Change and Leadership

The leadership of your change programme, providing a role model and being clear on the benefits the changes will bring are all part of managing change proactively. Of course, you can also take the opposite approach and wait until any changes impact your business in such a way that you will need to respond to them. This approach may be equally successful, but you are less likely to be in control, and it could be more stressful.

In general, people tend to be resistant to change, so good leadership and communication will provide the oil that keeps the engine running smoothly.


The P + P Team

You may wish to share your expertise of managing change and discuss your plans to ensure your engine runs smoothly. You can contact us on:
Tel: 01284 330400
Email: info@performanceplus.co.uk
Web: www.performanceplus.co.uk
We work with small to medium-sized businesses across the East Anglia Region.