by Stuart Northcott | Sep 25, 2023 | Business Improvement, Information Security ISO 27001, International Standards, Quality ISO 9001, Quality Management System
Competitors, What Competitors? “We don’t bother about competitors here,” he said. This seemed a strange thing to say for someone in business, except that subsequent discussion established what he really meant was none of their competitors were obtaining any...
by Stuart Northcott | Mar 12, 2023 | Business Improvement, Cybersecurity, Information Security ISO 27001, Quality Management System
Why Change? “It is not necessary to change. Survival is not mandatory.” – W. Edwards Deming Many believe that the pandemic has hastened changes which normally would have happened more slowly. So, do you lead any changes, or do you react to them? Maybe you...
by Stuart Northcott | Jan 21, 2023 | Business Improvement, Quality Management System
Quality Management Standard – An Interlinked System “Excellence is the gradual result of always striving to do better.”- Pat Riley The International Standard for Quality Management has been with us since 2015. In fact, if you include the previous Standard (which...
by Stuart Northcott | Aug 6, 2022 | Quality Management System
Into the Valley of Death Rode the 600 This appears to be a strange title for a management consultancy webpage. Perhaps we should explore it further to find the point I’m trying to make. If you look back through the popular interpretations of history, it appears...
by Stuart Northcott | Feb 13, 2022 | Business Improvement
Communication “The most important thing in communication is to hear what isn’t being said”. – Peter Drucker Communication is like the oil that stops the engine from seizing up. So, do you have a good quality communication oil? It’s likely to be a daily...
