by Stuart Northcott | Jul 2, 2019 | Business Improvement, Quality Management System
Effectiveness – That’s the Same as Efficiency Isn’t It? A very good friend of mine had a sudden spurt of enthusiasm late in his working life and decided to travel to and from work on his pedal cycle. At the same time, we had engaged a statistician to present some...
by Peter Basley | Apr 30, 2019 | Business Improvement, Quality ISO 9001
Planning the Future, Living the Dream So, you own a successful business. You have put in the effort working long hours to make it succeed. You have wealth beyond your wildest dreams. Ok, perhaps not but you are comfortable financially. The one commodity that money...
by Stuart Northcott | Mar 13, 2019 | Business Improvement
What Competitors? “We don’t bother about competitors here,” he said. This seemed a strange thing to say for someone in business; except our subsequent discussion established what he really meant. It was that none of their competitors were winning any...
by Dave Baker | Oct 31, 2016 | Business Improvement, Cybersecurity
According to a recent report published by the Federation of Small Businesses1, cybercrime costs each small business victim nearly £3,000 and, even more disturbingly, nearly two-thirds of the small business members of that organisation have been the victims of...
by Dave Baker | Feb 23, 2016 | Business Improvement
1. It’s a sad fact but people really don’t care about you or your products or services; they care about themselves and what your products or services can do for them. So now take a look at your advertising, your brochures, your website and take out...
by Dave Baker | Feb 23, 2016 | Business Improvement
There is an urban myth that states that to kill a frog you just need to put it in boiling water … it isn’t true. The frog just jumps out! If you want to kill a frog, you would put it in cool water and then very gradually increase the temperature of the...
