Feedback

Feedback

Feedback The ISO9001 Quality Management Standard refers to: “monitor(ing) customers’ perceptions of the degree to which their needs and expectations have been fulfilled” (Section 9.1.2). And: “taking into consideration customer satisfaction and feedback” (Section...
After Covid…Shortages.

After Covid…Shortages.

After Covid…Shortages No, not of breath, although I have full sympathy for any/all long covid sufferers. Rather, I refer to the short supply of many key components and materials, ranging from integrated circuits to display panels, to steel and packaging materials. Not...